Shipping and Handling
Our shipping policy reflects the extra care we take with
your gourmet toffee. To ensure freshness, your toffee is handmade
when your order is placed and shipped based upon your chosen
delivery method. It may take 3 to 5 business days to prepare
your order for shipment.
All orders are shipped via UPS or other carrier and must be to a valid street
address. We are not able to ship to P.O. Boxes, APO or FPO
addresses. Extra charges apply for shipments to Alaska and
Hawaii. We are not responsible for incorrect addresses provided
by the customer. An additional fee for redelivery to an incorrect
address will apply.
Shipping costs are calculated based on purchase amount for
each delivery address.
Shipping Options
| Order
Total |
Standard (5-10
Business Days) |
Express
(3-Business Days)
|
Overnight
(1-Business Day)
|
| Up to $ 20.00 |
$ 8.25 |
$ 13.00 |
$ 39.00 |
| $ 20.01 - $ 35.00 |
$ 9.25 |
$ 15.00 |
$ 42.00 |
| $ 35.01 - $ 55.00 |
$ 10.50 |
$ 16.50 |
$ 46.00 |
| $ 55.01 - $ 75.00 |
$ 11.50 |
$ 18.50 |
$ 49.00 |
| $ 75.01 - $ 100.00 |
$ 12.75 |
$ 22.00 |
$ 55.00 |
| $ 100.01 - $ 150.00 |
$ 14.75 |
$ 28.00 |
$ 63.00 |
| $ 150.01 - $ 225.00 |
$ 19.00 |
$ 35.00 |
$ 68.00 |
| $225.01 and more |
8% of net purchase |
17% of net purchase |
30% of net purchase |
Our products are heat sensitive and perishable. To ensure
that your order arrives in excellent condition, we may use
temperature resistant packaging materials at no additional
cost to you. Since temperatures vary across the country, we
may elect not to ship any package over a weekend to guarantee
its arrival in excellent condition. Therefore, we cannot guarantee
Monday deliveries on any order. We may choose to limit shipping options during the summer months. We sincerely apologize for
this inconvenience.
Return Policy
We take great care and pride in the preparation of shipping
your toffee order so it will arrive to you in the best possible
condition. If you are not completely delighted with your purchase,
simply contact us at 858-509-3037 so we can arrange to replace
the product or offer you a full refund. Since our confections
are perishable, this return policy is valid for 15 days from
receipt of your order.
